Terms of Use and Privacy Policy

Welcome to your stor qafila . By accessing or using our website, you agree to comply with and be bound by the following Terms of Use and Privacy Policy. Please read them carefully

1. Terms of Use

1.1 Acceptance of Terms

By using Quafila.com, you agree to these Terms of Use and all applicable laws. If you do not agree, please do not use our website.

1.2 Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.

1.3 Products and Availability

  • We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all information is free from errors.

  • Product availability may change without prior notice.

1.4 Pricing and Payment

  • All prices are displayed in the local currency SAR and include applicable taxes, unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be completed through the secure methods offered on Quafila.com.

1.5 Shipping and Delivery

  • Shipping times are estimates only and may vary.

  • Quafila.com is not responsible for delays caused by third-party couriers or customs.

1.6 Returns and Exchanges

Our Return & Exchange Policy applies to all purchases. Please refer to the dedicated page for details.

1.7 Limitation of Liability

  • Quafila.com is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Maximum liability for any claim shall not exceed the amount paid for the product.

1.8 Governing Law

These Terms of Use are governed by the laws of the Gulf Cooperation Council countries.

2. Privacy Policy

2.1 Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely via third-party payment providers).

  • Browsing data (cookies, IP address, device information).

2.2 How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Improve our website and customer experience.

  • Communicate with you about your purchases, promotions, or updates.

  • Ensure security and prevent fraudulent transactions.

2.3 Data Protection

  • Your data is stored securely and will not be sold or shared with third parties except for service providers necessary to fulfill your order (e.g., shipping companies, payment processors).

  • We use SSL encryption and other safeguards to protect your information.

2.4 Cookies

Quafila.com uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but some website functions may not work properly.

2.5 Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications at any time.

  • Request details of the personal information we hold about you.

2.6 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

3. Contact Us

If you have any questions regarding our Terms of Use or Privacy Policy, please contact us:

📧 Email: contact@quafila.com
🌐 Website: www.quafila.com