🛍️ Delivery Policy – Quafile
QUAFILA products are delivered exclusively within the United States.
2. Delivery Times
Delivery times vary depending on the destination country and the selected shipping method:
Standard delivery: 3 to 10 business days
⚠️ Delivery times may be extended during public holidays or under exceptional circumstances (customs inspections, weather conditions, high order volumes, etc.).
3. Shipping Fees
Shipping fees are automatically calculated at checkout based on:
The destination country
The weight and size of the package
The selected delivery method
🚚 Free shipping is available for orders exceeding $ 500.00.
4. Order Tracking
Once your order has been shipped, a tracking number will be sent to you via email, SMS, or WhatsApp so you can track your shipment in real time.
5. Customs and Taxes
International orders may be subject to customs duties or local taxes according to the laws of the destination country.
These fees are the customer’s responsibility and are not included in the shipping costs displayed on the website.
6. Delivery Address
Please make sure to carefully check the accuracy of your delivery address before confirming your order.
Quafile cannot be held responsible for delays or losses resulting from incomplete or incorrect addresses.
7. Delays or Lost Packages
In the event of an unusual delay or non-receipt of your order:
📩 Please contact our customer service via:
: +12519013645
We will open an inquiry with the carrier to locate your shipment.
8. Order Modification or Cancellation
Orders can be modified or canceled before shipment.
Once an order has been shipped, no further changes will be possible.
9. Customer Service
For any questions regarding delivery, please contact us:
📧 Contact@quafile.com WhatsApp: +12519013645
🕒 Sunday to Thursday, from 9 AM to 6 PM
Delivery methods include: Aramex, DHL, local delivery, etc.