Shipping and Delivery Policy

1. Delivery Areas

Quafile delivers to all countries within the Gulf Cooperation Council (GCC):

Saudi Arabia 🇸🇦
United Arab Emirates 🇦🇪
Qatar 🇶🇦
Kuwait 🇰🇼
Bahrain 🇧🇭
Oman 🇴🇲

2. Delivery Times

Delivery times vary depending on the destination country and the selected shipping method:

Standard delivery: 3 to 14 business days

⚠️ Delivery times may be extended during public holidays or under exceptional circumstances (customs inspections, weather conditions, high order volumes, etc.).

3. Shipping Fees

Shipping fees are automatically calculated at checkout based on:

The destination country
The weight and size of the package
The selected delivery method

🚚 Free shipping is available for orders exceeding SAR 500.00.

4. Order Tracking

Once your order has been shipped, a tracking number will be sent to you via email, SMS, or WhatsApp so you can track your shipment in real time.

5. Customs and Taxes

International orders may be subject to customs duties or local taxes according to the laws of the destination country.
These fees are the customer’s responsibility and are not included in the shipping costs displayed on the website.

6. Delivery Address

Please make sure to carefully check the accuracy of your delivery address before confirming your order.
Quafile cannot be held responsible for delays or losses resulting from incomplete or incorrect addresses.